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One of HealthFirst's founding members in 2010, Paul Reiss continues to be active in the organization. He is a member and former chair of the Board of Director,s and currently serves as Chief Medical Officer, advising on clinical quality improvement and healthcare reform initiatives. Dr. Reiss is Board Certified in Family Medicine and holds a certificate of added qualification in Sports Medicine. His clinical interests also include pediatrics, maternity care, and procedures. He was the original physician at Evergreen Family Health in Williston, Vermont, which opened in 1990. Dr. Reiss holds a B.S. from Fordham University and earned his M.D. at the University of Rochester before completing a Family Medicine residency at the University of Vermont.
A graduate of Case Western Reserve University, Susan spent the first half of her career in clinical research focusing on the effect of diet and exercise in pregnancy, metabolic changes during menopause, and the effect of dietary composition on fat metabolism. Prior to HealthFirst, Susan worked at BlueCross and BlueShield of Vermont where she became immersed in the Vermont healthcare reform environment. She is well versed in population health management and quality measures and is skilled at building cross-functional teams that analyze and overcome barriers to quality healthcare.
Now serving in the crucial role of being Healthfirst's primary advocate in Montpelier, Amy Cooper previously served as HealthFirst's Executive Director. She has been working with the organization since June 2013. Prior to her involvement with HealthFirst, Amy served for three years as a management consultant to healthcare providers and insurers as an associate at L.E.K. Consulting. She then transitioned to working in the e-commerce industry, holding positions at Barnes & Noble and Amazon.com before co-founding her own consumer Internet company. Ms. Cooper holds an MBA from the Wharton School at the University of Pennsylvania and graduated magna cum laude from Harvard College.
Rick Dooley joined HealthFirst as the Clinical Quality Director in September 2014. He has been a Family Practice Physician Assistant for the past 19 years. As Clinical Quality Director, Rick has been actively engaged with the Quality and Performance Measures Workgroup of the VT Health Care Innovation Project. He has also been a HealthFirst representative for independent practices with the Blueprint and worked extensively with leadership at the two other Vermont ACOs to improve the delivery of health care across the community. Rick holds a B.S. in Biological Science from the University of Vermont, and a Master of Health Professions as a Physician’s Assistant from Northeastern University.
Carole joined HealthFirst’s staff in January 2019 to work in close collaboration with the Executive Director, assisting with all administrative tasks. She brings with her an extensive variety of Executive Administrative experience, having worked in non-profit and corporate environments. In her free time, Carole enjoys spending time with family, hiking, running and cooking.